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Once I had gathered insights from user research and analysis of user behaviors, I began to generate ideas by;

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  • Flow sketching - pencil to digital

  • Interaction design wire frames​

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Flow Sketching
  • Materials -  Pens, Paper, Colours

  • Review of the problem

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Before I started sketching, I decided a linear flow would best suit the solution. Also I defined what the part of the process I would be focusing on and how the "ideal or happy path" would look like. 

Flow Sketching - Digital
  • Figma

  • Flow Sketch

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Using the flow sketch as a reference I transferred the sketch to digital and in the process  divided it up the into 4 manageable sections to help with structuring the work for the prototyping phase.

Interaction Design Wire frames
  • Wire frame Paper

  • Post its and Pens

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Using the flow as a reference I sketched out and numbered each screen and tap, highlighting buttons with colour and pop ups and overlays with post its. 

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