Note taking
Note taking draws out the key information from the different airline usability tests so I could pin point the users goals, behaviours, positive interactions, pain points and context when using the different mobile apps.
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I colour code and time stamps all notes so that they are easy to read/scan and make sense to all stakeholders of the project.​
Notes from AirAsia Usability Test
All of my Air Asia notes include a legend on each page to inform stakeholders of the users goals, behaviours, positive interactions, pain points and context. Click image to see more details.
Notes from JetStar Usability Test
All my JetStar notes include a legend on each page to inform the stakeholders of the users goals, behaviours, positive interactions, pain points and context. Click image to see more details.
Notes from Aer Lingus
All my Aer Lingus notes include a legend on each page to inform the stakeholders of the users goals, behaviours, positive interactions,
pain points and context. Click image to see more details.
Notes from EuroWings
All my EuroWings notes include a legend on each page to inform the stakeholders of the users goals, behaviours, positive interactions,
pain points and context. Click image to see more details.
