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Affinity Diagram
Affinity diagramming is an invaluable analysis method for sorting data by similarities and connections, to make sense of large volumes of unstructured information. It assists in facilitating cross-departmental alignment on user experiences with a product or service. This technique harmonizes perspectives, enabling efficient organization and comprehension of diverse data sets.

Tool used: FigJam
I transferred all notes from the usability testing onto a whiteboard and sorted into headings.
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