• 5 users

• 1 task

• 10 -15 mins

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To validate the prototype I conducted a total of 3 usability tests with club volunteers. 

 

Key Insights

• Redesign to more familiar site navigation patterns and conventions have eased friction around the navigation to court booking system, membership and coaching information on mobile.

• New and existing members now logging into court booking system (Skedda) has seen a 24% increase