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Usability Test
Test type : In person
Tools : Script, Notes, Pens
Software : Zoom, Lets View
Hardware : Laptop with built in camera
and mic, screen, mobile
App tested : Air Asia, JetStar
​
Task : Use both apps to search and book return flights
Considerations : Ensure that user was comfortable with using mobile apps​
Air Asia
Task and interview took total of 45 mins to complete.
Jetstar
Task and interview took total of 35 mins to complete.
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